Track Your Order
Once your order has been shipped, you will receive a tracking number via email. Use it below to check the status of your delivery.
Track Your Shipment
Enter your tracking number below and click the button to get real-time updates on your delivery.
Please enter a valid tracking number.
Estimated Delivery Times
- Standard Shipping (Free): 7β20 business days
- Insured Shipping (R95): 7β20 business days + full coverage
Delivery times may vary depending on your location, public holidays, and customs processing. Rural areas may take slightly longer.
My Tracking Number Is Not Working
Tracking information can take 3β5 business days to appear after your order has been shipped. If your tracking number still does not work after that period, please contact us and we will look into it for you.
My Order Has Not Arrived
If your order has not arrived within the estimated delivery window, please do not panic. Occasionally, orders may be delayed due to customs or high-demand periods. If your order is significantly overdue, contact us immediately and we will resolve it.
Need Help?
Our support team is here to assist you. Please include your order number when reaching out so we can help you as quickly as possible.
π§ hello@zento.co.za
π 12 Bayside Road, Cape Town, Western Cape, 8001, South Africa
π Monday to Saturday, response within 24 hours


